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Please return the product in its original condition without any signs of use and including all components as well as the product packaging in order to receive a full refund. You are welcome to reuse the shipping box.

Please return the product in its original condition without any signs of use and including all components as well as the product packaging in order to receive a full refund. You are welcome to reuse the shipping box.

Return condition

Return / Exchange

Shipping methods & costs

Delivery area

Where is my order?

Cancel order

Correct delivery address

Invoice

Incomplete delivery

Self pickup

Order / Shipping

Payment methods

Purchase on account

Duration of the refund

Payment / Refund

Return item

Return label

Return shipping costs

Exchange

Return status

Return period

Complaint

Return address

Cleaning & Care

Availability of a product

Vegan

Product / Advice

Redeem gift card or discount code

Buy gift cards

Voucher redemption error

Vouchers / Promotions

Administration

B2B / Retail

Content Creator

Cooperations / B2B

Return conditionUpdated 3 years ago