Return / Exchange
Return item
To receive a return label and get a quick refund, register your return here: Register Return. At VIVI MARI, customers order consciously in order to conserve resources. If, exceptionally, you do not like our products, you as the buyer will bear the co
Return label
In some countries you can apply for a return label via VIVI MARI. If this service is available in your country, you can optionally request it in the returns portal. Regardless of this, you as a customer always have the option to commission a shipping
Return period
You can notify us of your return or exchange request for defect-free products within 30 days of delivery. Please use the "Register return" function. You can find more information about the right of withdrawal in our explanations about the right of wi
Return address
Please register your return in advance in our returns portal so that the return can be quickly assigned and processed. You will receive an email with the correct return address for your order.